American Airlines Makes Additional Changes to Service and Emotional Support Animal Policy

FORT WORTH, Texas — Today, American Airlines announced additional changes to its policies and procedures regarding service and emotional support animals. The goal of these changes is to protect customers who have a legitimate need as well as the team members who work every day to keep all customers safe. American previously made changes to these policies in May 2018, including placing restrictions on animal types and adding pre-clearance notification requirements. The new changes will be effective for travel on or after April 1.

Five things you should know

  1. American supports the rights of customers, from veterans to people with disabilities, with a legitimate need for a trained service or support animal. Unfortunately, untrained animals can lead to safety issues for team members, customers and working service and support animals onboard aircraft.
  2. American surveyed 10,400 team members and 18,000 customers about these issues and used their feedback to enact these new policies. The results of this survey, along with additional comments from the airline, were submitted to the U.S. Department of Transportation.
  3. Effective for travel on or after April 1, a traditional service animal may be a dog, a cat or, in some limited circumstances, a miniature horse. Emotional support animals are limited to either a dog or cat only; a customer may only bring one emotional support animal onboard aircraft.
  4. American will require a Veterinary Health Form, along with immunization details, for emotional support animals. Details regarding all of these updated changes and forms, as well as the advanced notice and pre-clearance policy, are available.
  5. Animals under four months of age will no longer be permitted to travel as service or support animals. Animals under this age usually have not received the necessary vaccinations that protect team members and customers.

About American Airlines Group
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix and Washington, D.C. American is a founding member of the oneworld® alliance, whose members serve more than 1,000 destinations with about 14,250 daily flights to over 150 countries. Shares of American Airlines Group Inc. trade on Nasdaq under the ticker symbol AAL. In 2015, its stock joined the S&P 500 index. Connect with American on

American Airlines Is Considering Flying to Africa and India With New Dream-liners

American Airlines, lacking the global footprint of its top two U.S. competitors, may expand to India and Africa once a second batch of Boeing 787 orders starts arriving next year, an executive told Skift this week in an interview in Dallas.

“That’s the airplane that is going to take us eventually to India and into Africa, and into markets which are very different from the ones that we have been in historically, but ones we believe will be very profitable,” said Vasu Raja, the airline’s vice president for planning.

This is a shift in philosophy. American long has been robust in only two international regions — Europe and Latin America. While Delta Air Lines and United Airlines Reservations added new global strengths after recent mergers, American did not, as US Airways was predominantly a North American and transatlantic airline.

Post-merger, American Airlines Reservations has filled some gaps, adding transpacific flights to Hong Kong, Sydney, and Auckland. But for the most part, American has stuck with markets it knew better, adding routes in Europe and South America.

But with 47 new Boeing 787s set to arrive over several years beginning in 2020, in addition to 42 others from an earlier order, Raja said he is thinking bigger, asking whether American should return to India and enter Africa for the first time.

He stressed no route announcements are imminent and did not say from which hubs American might fly. And he said some of the earliest deliveries are expected to replace older aircraft on existing Europe routes from Philadelphia.

But over time, he said, American intends to be more of a global airline.

The future of American Airlines is to grow international,” he said. “It’s our job to figure out how we can go do that in a way that’s successful and profitable.


American has been in India before, with a money-losing route from Chicago between 2005 and 2012.

The route, Raja said, did not work for several reasons. First, American used a Boeing 777-200, with too many seats. Second, American lacked a competitive onboard product. Third, the airline often operated at poor times, with customers unable to make connections in Delhi.

If it returned, Raja said, American could use smaller aircraft with better economics and a superior onboard product. It would also seek improved flight times, so customers could connect to other flights. American also probably would not fly from Chicago, instead using a domestic hub where it can facilitate better connections, such as Philadelphia.

Perhaps more importantly, American would have better data. In late 2010, American won anti-trust immunity with British Airways and Iberia Airlines, allowing the carriers to share both revenue and information about customers. In effect, American has been flying, virtually, to India since then, taking customers to London, while British Airways carries them onward to India. It knows the market better.

We’re able to de-risk and understand a market like India, Eastern Europe, places like that before we actually set metal into it,” he said. “Our startup curves are a lot smaller than what they used to be.

Still, new challenge exist. The last time American flew to India, U.S. airlines didn’t have to contend with massive completion from three Gulf airlines — Etihad Airways, Emirates, and Qatar Airways. The trio, accused by U.S. airlines of taking illegal government subsidies, make considerable revenue shuttling passengers between the United States and India.

U.S. carrier growth to India has drastically trailed that of most of the other nations on the globe at this point,” Raja said. “It absolutely does trouble us. But I’ll tell you, we hear it a lot from our biggest corporate accounts. … It’s something they continue to ask for. There’s definitely something there. We just need to figure out how we can make something like that work.


Routes to India and Africa may come with big rewards — airlines tend to make the most money when they “discover” a lucrative route with no competition —but they’re inherently risky. Over the years American has lost “oodles of money” on long-haul routes that seemed important but never worked as planners envisioned. That includes Chicago to Beijing and Shanghai, both recently cut by American.

With so many of the Chicago routes we added and cut over the years, we added something but didn’t build the apparatus to ensure its success,” Raja said. “The airplanes were there and the capital was committed, but the airline itself wasn’t organized about how you go about and make it successful. When you do market entry into India or to Africa, that requires a level of internal coordination and long-range commitment to go make that work.

By contrast, when American expands in Europe and South America, it knows it has the infrastructure to make money quickly.

In South America, American has a known brand, allowing it to sell tickets not just to U.S. residents, but also to the local community.

We’ll add a route like Miami to Cordoba (Argentina), or Miami-Pereira (Colombia) without very much hesitation at all,” he said. “In Latin America, the apparatus is built, and ours is probably the apparatus to beat. But that doesn’t exist for us in a place like Africa. We’ve never been there. Or a place like India. We’ve been there and quit.

Nonetheless, American may have more opportunity in India and Africa than in Asia, where the airline is tiny compared to Delta and United. Both competitors have built powerful franchises in Asia going back decades (Delta inherited its from Northwest Airlines), and American is so far behind it may never catch up. For example, American is the only one of three not in Singapore, a prime business market.

U.S. airlines, though, are small in India and Africa. For now, United is the only major U.S. carrier in India, flying from Newark to Delhi and Mumbai. Delta has said it will return this year to Mumbai after four years out of the Indian market, but has not said from where it will fly.

Delta is the only U.S. airline in Africa, with flights to four cities. United ended its last route, to Lagos, in 2016.

Sources -

Aer Lingus has Declared to Facilitate Transatlantic Economy Class Guests

Aer Lingus has declared that it would facilitate its Smart Fare Transatlantic economy class passengers with 20 MB of free Wi-Fi when its first Airbus A321LR jets will take its delivery in 2019. At present, free Wi-Fi is only enjoyed by passengers flying in business class on the Airbus A330. In addition, the airline has also provided the facility of offering complimentary refreshments for economy flyers.

Stephen Kavanagh, the CEO of the carrier confirmed the news. He also spoke about the surging transatlantic network of the airline. Currently, Aer Lingus launched new routes to Montreal and Minneapolis, thereby serving fifteen North American destinations. In addition, the carrier is also planning to reinforce new uniforms and livery in the early quarter of 2019, next year. The alterations are aspects of brand refreshment.

Stephen Kavanagh commented, ‘We would offer our transatlantic Economy guests with complimentary beer and wine along with sumptuous meal service. We are also providing 20MB complimentary Wi-Fi service free of cost to all our valuable Smart Fare transatlantic economy travelers to enable them to enjoy free social messaging.’ He also stated, ‘Aer Lingus would also reveal a new identity in the month of January. Ideally, reflecting in a modern appearance, the airline would soon fulfil its ambition of becoming the foremost airline across North Atlantic and also you can book American airlines reservations flights tickets with best offers & deals

Enjoy the Lively Atmosphere of Paris Like a Local

From finding out some amazing destinations to drink to searching for extraordinary classic riches, experiencing every layer would enable you to live like a local in Paris. No doubt, you are here for an important business conference, however, there’s nothing wrong in becoming a part of the life in the city. Featuring an iconic beauty to discover, the cityscape will never leave any traveler empty-handed.

It’s known to all that Parisians stand out for their elegance and style. You too do not want to look like a tourist. Imitate their look and walk like a local. To talk on, Paris has its own identical charisma. The rhythm of the city’s daily life is as cool as a cucumber. Winters are special because as you walk around, every street would be crowded with vendors selling roasted chestnuts and further you can also enjoy ice rinks. Festivals here unite the crowd. The Paris Jazz festival feature live music. Decorative stages are set up in every nook and corner and further outside bars are seen all across the cityscape. Everything is free. Undoubtedly, the festive moments electrifies the atmosphere in Paris.

Do you want to get away from the phenomenon of the tourist trail and get under the skin of land? If yes, refer to the points below and fulfill your dream of living like a local:

Go on a Hunt for Extraordinary Souvenirs at Saint-Ouen Flea Market: How about finding a worth piece of souvenir for yourself? Yes, it’s a treasure during your travel for you to cherish the memories of a mesmerizing land. Enter into the Saint-Ouen Flea Market and spend hours hunting your favorite souvenirs. Right from posters, furniture, books to tableware; everything here is unique and as pretty as a picture. For sure, your list is endless!

How About Enjoying a Wine Concert: Definitely, the experience would be awesome! Paris organizes wine concerts to offer travelers a mind-blowing wine experience. Providing an afternoon and evening class as well as free tasting paired with three-star meal, the concerts are simply wow. Essentially, it’s a great way to learn something new and enjoy the taste of fine wines.

Socialize with People at the Local Markets: Parisians love to buy their groceries from the markets in the city. So, why to lack behind! Head into the markets namely the all organic Marché Biologique des Batignolles, Belleville Market, Le Marché des Enfants Rouges and more and get a chance to socialize with the locals of the land.

A Dance with the Locals: In Paris, from June to September, Tango Argentin organizes famous cha-cha, tango and rock nights on the pristine banks of Seine. It’s an opportunity for the tourists to mingle with the natives and dance with them.

So, head to Paris amidst the luxurious of business class flights with American Airlines and meet your new neighbor. Arrive as a tourist and live like a local.

American Airlines Introduces New Service to Mexico and Cuba

American Airlines has included Santiago De Cuba as its sixth Cuban destination when it will introduce its daily service from Miami on May 3, 2019. Soon after the introduction of its daily service which would start from Dallas/Fort Worth, the carrier is planning to start its first jetliners to Durango, Mexico on June 6, 2019. It is stated that American airline reservations is referred to be the one and only US carrier to provide organized services to the listed places.

The airline has also added various international destinations which include flights between Charlotte and Santo Domingo, New York/LaGuardia and Aruba, seasonal service between Santo Domingo and Dallas-Fort Worth, Dominican Republic as well as two other destinations in Honduras comprising Tegucigalpa and San Pedro Sula.

American Airline has also declared to expand its domestic flight services in Dallas-Fort Worth. From March 3, 2019, a year-round service would be provided in areas comprising Gainesville Regional Airport in Florida, from Dallas-Fort Worth to Augusta Regional Airport in Georgia, Meadows Field Airport in Bakersfield as well as Yuma International Airport in Arizona.

Furthermore, the carrier is also planning to start its nonstop services between DFW and Monterey Regional Airport in California, Hollywood Burbank Airport in California and Flagstaff Pulliam Airport in Arizona on everyday basis on April 2, 2019. The airline commented, ‘the introduction of fifteen new regional gates at Dallas-Fort Worth is the key to assist our new service.’